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Policies

Privacy Policy

How we collect, use and protect the information you share when enquiring about or booking a taxi.

Last updated: 01/03/2026

1. Overview

This Privacy Policy explains how Mahaveer Tour and Travels (“we”, “us”, “our”) collects, uses and protects information when you visit mahaveertourtravels.com, submit a booking or enquiry form, or contact us by phone or WhatsApp. By using this website, you agree to the practices described here.

2. Information we collect

We only collect information you choose to share with us, such as:

  • Your name and phone / WhatsApp number.
  • Trip details — pickup location, destination, travel date and time, trip type, vehicle preference and number of passengers.
  • Any message or special requirement you include with your enquiry.
  • Details you share with us directly during phone calls or WhatsApp conversations.

When you submit a form on this website, your details are prepared as a WhatsApp message on your own device; they are shared with us only when you send that message.

3. Cookies and analytics

This website does not currently use advertising cookies. Basic technical information (such as browser type and pages visited) may be recorded by our hosting provider in standard server logs for security and performance.

4. How we use your information

  • To respond to your enquiry and share vehicle availability and fare details.
  • To confirm and manage your booking, including pickup coordination.
  • To share driver and vehicle details before your journey where applicable.
  • To contact you about your trip, changes or cancellations.
  • To improve our service and respond to feedback.

5. Sharing of information

We do not sell your personal information. We may share limited information only when needed to provide the service, for example:

  • With the assigned driver, so they can reach your pickup location and contact you.
  • With service providers that help us operate, such as messaging platforms (for example WhatsApp) or website hosting.
  • Where required by law or to protect the safety of passengers, drivers or the public.

6. Data security and retention

We take reasonable steps to protect the information you share with us and limit access to people who need it to handle your booking. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep enquiry and booking information only for as long as it is needed for the purposes described above or as required by law.

7. Your choices

You can contact us at any time to ask what information we hold about you, to correct it, or to ask us to delete it where we are not required to keep it. You can also ask us to stop contacting you about your enquiry.

9. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a revised date.

10. Contact us

For any questions about this policy, please contact:

Mahaveer Tour and Travels
Contact person: Abhishek Jarwal
Phone / WhatsApp: +91 92038 81008
Address: 50, Ankpat Marg, Awantipura Chauraha, Ujjain, Madhya Pradesh 456010
Website: mahaveertourtravels.com
Email: info@mahaveertourtravels.com